A good performance measure gives you and your staff the ability to make changes and see whether those changes improve the agency/division/program’s performance, that is, its ability to improve customers/clients’ quality of life. Importantly, performance measures are...

1. Focus “It’s been said that leadership is making important but unpopular decisions. That’s certainly a partial truth, but I think it underscores the importance of focus. To be a good leader, you cannot major in minor things, and you must be less distracted than your...

High performance is the “ability to deliver—over a prolonged period of time—meaningful, measurable, and financially sustainable results for the people or causes the organization is in existence to serve.” The Leap Ambassador’s Community, a network of more than 50...

We are proud to announce our new partnership with Surge Enterprise--a web development and digital marketing agency based in St. Louis, Missouri. Surge specializes in custom web development, and recently led efforts to develop MGC's newly designed website. The company,...